Can Your Employees Actually Use Their Health Plan?

Picture this: An employee gets hit with a medical emergency—a broken arm or a sudden illness—but when they look at their health insurance plan, reality sets in. The deductible is $4,000. Their savings? Less than $1,000.

Suddenly, the health insurance card in their wallet feels more like a taunt than a safety net. For many workers, this isn’t a rare scenario; it’s their everyday reality. They’re insured on paper but can’t afford to actually use their benefits.

Families face even higher numbers. For many, this isn’t just difficult; it’s impossible.

This phenomenon, known as being “functionally uninsured,” is more than a personal challenge. It’s a problem that undermines your workplace—affecting productivity, morale, and even your bottom line.


What Does “Functionally Uninsured” Mean?

A functionally uninsured employee has health insurance on paper but faces financial barriers so steep that accessing care feels impossible. High-deductible health plans (HDHPs) are often the culprit. They promise lower premiums but leave employees grappling with:

  • High Deductibles: Employees must pay thousands out-of-pocket before coverage kicks in.
  • Care Avoidance: Many delay or skip medical care because of costs—even when it’s urgent.
  • Financial Risks: A single medical emergency can lead to overwhelming debt.
  • Underfunded HSAs: Health Savings Accounts are a great idea, but employees who can’t afford to contribute don’t benefit.
  • Worsening Health: Skipping care today can lead to bigger, costlier problems tomorrow.

Why Employers Should Care

Functionally uninsured employees also bring hidden costs to your workplace, including:

  • Lower Productivity: Health issues and financial stress take a toll on focus and performance.
  • Higher Turnover: Employees will leave for companies that offer better benefits.
  • Negative Culture: A subpar health plan signals to employees that their well-being isn’t a priority.

Ignoring this issue doesn’t just hurt employees; it hurts your business.


The Fix: Rethink Health Insurance

It’s time to get creative. Here’s how employers can make meaningful changes:

  1. Rethink Plan Design Move beyond premium costs and examine the total employee experience. Balance deductibles, copays, and out-of-pocket limits to create plans that employees can actually use.
  2. Educate Employees Health insurance is complex. Partner with your broker to offer workshops, care navigation, and online tools to help employees navigate their options.
  3. Innovate With Solutions Explore fresh approaches like direct primary care, telemedicine, or partially self-funded plans. Incentivize employees to use cost-effective services.

Making Affordable Benefits a Reality

We get it—health insurance is expensive. But here’s the good news: offering a killer benefits program doesn’t have to break the bank. With the right strategies, you can design a plan that balances costs and care, empowering employees to get the healthcare they need without the stress of insurmountable bills.

Start by partnering with a benefits broker who’s as invested in your success as you are. A great broker will bring innovative solutions to the table—from better plan structures to smarter employee engagement strategies. They’ll help you find ways to make high-quality care accessible without overspending.

Healthy, happy employees aren’t just good for morale—they’re good for business. By rethinking your approach, you can build a benefits program that protects your team and your bottom line. The opportunities are out there.